Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Welcome to Apni Angithi ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery application and services.
By using Apni Angithi, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- Account Information: Name, email address, phone number, profile picture
- Delivery Information: Delivery address, location data, contact details
- Payment Information: Payment method details (processed securely by our payment partners)
- Order History: Details of your past orders, preferences, and ratings
Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App usage patterns, features accessed, time spent
- Location Data: Precise or approximate location for delivery services
- Technical Data: IP address, browser type, app crash reports
3. How We Use Your Information
- To process and deliver your food orders
- To provide customer support and respond to inquiries
- To personalize your experience and recommend restaurants/dishes
- To process payments and prevent fraudulent transactions
- To send order updates, promotional offers, and important notifications
- To improve our app and services through analytics
- To comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Restaurant Partners: To prepare and deliver your orders
- Delivery Personnel: To facilitate order delivery
- Payment Processors: To securely process payments
- Service Providers: Cloud hosting, analytics, customer support
- Legal Authorities: When required by law or to protect rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure storage of sensitive information
- Regular security assessments
- Access controls and authentication
Note: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Disable location services through device settings
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at apniangithi@gmail.com.
7. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: apniangithi@gmail.com
- Phone: 9818750546
- Address: FF-112, Ninex RMG Residency, Sector 37C, Gurgaon, Haryana